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    Denied Claim Experts

    Insurance Claim Denied? Don't Give Up.

    A denied claim doesn't mean the end. We re-inspect your roof, document what the adjuster missed, prepare a professional supplement, and meet with your insurance company to fight for the coverage you deserve.

    Free Re-Inspection
    Supplement Experts
    We Fight For You
    No Upfront Cost
    Free Re-Inspection
    Professional Xactimate Supplement
    Professional Supplement Documentation
    $0 Upfront
    Understanding Your Denial

    Why Roof Insurance Claims Get Denied

    Insurance companies deny claims for many reasons, but most can be challenged with the right documentation and expertise.

    Pre-Existing Damage

    They claim the damage was already there before the storm. A second opinion with better documentation often proves otherwise.

    Missed Filing Deadline

    Ohio has specific filing windows after a storm. If your deadline hasn't passed, we can help you file correctly.

    Insufficient Documentation

    The adjuster's photos weren't detailed enough to show the full extent of damage. Our drone + close-up documentation changes that.

    Wear and Tear Classification

    They call legitimate storm damage 'normal aging.' We know the difference and can prove it with proper documentation.

    Policy Exclusion

    A coverage gap they didn't explain upfront. We review your denial letter and identify whether the exclusion actually applies.

    Matching Dispute

    Ohio law (OAC 3901-1-54) requires insurers to pay for matching materials when partial replacement creates a visible mismatch on the same roof plane. This is one of the most commonly ignored coverage requirements.

    Our Process

    How We Help Re-Open Your Claim

    We've helped dozens of Northeast Ohio homeowners overturn denied claims. Here's our proven process.

    1

    Free Re-Inspection

    We inspect your roof with fresh eyes. Documenting every detail the original adjuster may have missed, with drone and close-up photography.

    2

    Professional Supplement

    We prepare a detailed supplement package with measurements, photos, material specifications, and line-item pricing in Xactimate. The industry standard.

    3

    Meet With Your Adjuster

    We schedule a re-inspection and walk the roof with your adjuster, going point-by-point through every item of damage we documented.

    4

    Resolution

    Most re-inspections with proper documentation result in approval. If not, we help you explore next steps including the Ohio Department of Insurance.

    Know Your Rights as an Ohio Homeowner

    Ohio law protects you during the insurance claims process.

    • You have the right to request a re-inspection of your property at any time.
    • You can hire your own contractor to provide a second opinion and independent assessment.
    • Insurance companies are required to provide a written explanation of any denial.
    • You can file a complaint with the Ohio Department of Insurance if you believe your claim was unfairly denied.
    • Ohio's unfair claims practices law prohibits insurers from denying claims without conducting a reasonable investigation.
    Common Questions

    Denied Claim FAQ

    Real Claim Wins

    Every Pin Is a Roof We Helped Get Approved After a Denial

    Real homeowners, real Northeast Ohio addresses. Tap any pin to see the project, the documentation we put together, and how the claim ended up approved.

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    Get a Free Second Opinion

    Tell us about your denied claim and we'll schedule a free re-inspection.

    Schedule Free Inspection

    No obligation. Our team will confirm the appointment time.

    Prefer to call? (330) 227-8829

    Local team. No pressure.
    Step 1 of 2

    Step 1 of 2. Answer a few quick questions.

    Is this storm or insurance related?

    What are we inspecting?

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    100% Free · No Obligation · No High-Pressure Sales
    Reviews

    What our customers say.

    4.9Rated 4.9 out of 5 stars153 Google reviews
    WMNFCW Verified on Google

    WHO IN THE WORLD DOES THAT? Cornerstone roofing does.

    Showed up exactly when they said they would (6:15 am) sorry to my neighbors. They were done by 2:15 Pm.YES that same day! … they had a guy cleaning up as the crew was working. not one nail or plastic left behind.

    Same-Day InstallStorm Damage
    WMWilliam MorrisonAugust 2025
    Rated 5 out of 5 stars

    Seeing them work was like watching a well-oiled machine!

    Their no-risk inspection revealed multiple pieces of wind damage to my shingles. From start-to-finish, the process was smooth, detailed and professional. The team who removed my shingles and installed the metal was amazing!

    Metal RoofingStorm Damage
    NFNancy FranckNovember 2025
    Rated 5 out of 5 stars

    Comments from friends and family say it looks like a new house.

    Cornerstone roofing did an absolutely amazing job on our home’s complete exterior transformation (roof, gutters, siding). … We are so pleased, and highly recommend them to anyone in need of an excellent, reliable company.

    Full ExteriorSiding
    CWConnie WhartonDecember 2025
    Rated 5 out of 5 stars

    More from your neighbors

    Verified reviews from across Northeast Ohio
    Rated 5 out of 5 stars

    "Cornerstone was exceptional from start to finish of our roofing project. They were courteous and walked us through what would have been a very overwhelming project with so much patience and professionalism. I highly recommend."

    RA
    Rachel AllisonSeptember 2026
    Rated 5 out of 5 stars

    "Exceptional experience from beginning to end. This is a very professional company with an excellent crew. From the timely initial contact until the job was complete, there was personal communication throughout. The final product was great. I highly recommend this company."

    LF
    Linda FoxJune 2026
    Rated 5 out of 5 stars

    "Nate and Carmen took care of my roof! I didn't even know I had damage until they came out! Extremely grateful."

    B
    BenMay 2026
    Rated 5 out of 5 stars

    "Great service and customer support. From start to finish"

    MJ
    mark jonasMay 2026
    Rated 5 out of 5 stars

    "I’m super happy with our siding and gutter installation . I will definitely recommend!"

    LM
    Lisa MurphyApril 2026
    Rated 5 out of 5 stars

    "Highly Recommend! We are very happy with our new roof and gutters from Cornerstone Roofing and Siding. They made the process so simple, and we are so grateful for all of their help. Thanks again Camen, Jake, and crew!"

    GM
    Gabrielle McClureApril 2026
    Rated 5 out of 5 stars

    "Top quality work and communication. Project completed as agreed. Nate was the best for follow-up and communication. Highly recommend with no reservations."

    JC
    John CremerMarch 2026
    Rated 5 out of 5 stars

    "They communicate exceptionally well, and were so easy to work with. On the day that the crew came out, they were fast, efficient, and did a good job. They were very organized, and they cleaned everything perfectly. I didn't find any debris afterwards."

    SK
    Steve KlineMarch 2026
    Rated 5 out of 5 stars

    "What a great experience working with Cornerstone. The overall process was easy and great communication through the entire process. The job turned out great. I would highly recommend this company!"

    ME
    Mark EiselMarch 2026
    Rated 5 out of 5 stars

    "Camen was responsive and guided us every step of the way, he made the process simple and straight forward. I grade based on how companies respond to hiccups and serve their customers. When we had a concern after install, Camen addressed it immediately and more than made up for it. I would highly recommend Cornerstone Roofing!"

    CH
    Corey HochstetlerFebruary 2026
    Rated 5 out of 5 stars

    "They are an honest friendly company and recommend them."

    BM
    Breauna MastroFebruary 2026
    Rated 5 out of 5 stars

    "The whole team at Cornerstone was great. In one day they finished the entire roof. Cleaned up. We were ready to have our guests for Thanksgiving!"

    JP
    Jonah PlantFebruary 2026
    1 / 4
    Read all 153 Google reviewsNo incentivized reviews. Just neighbors who'd hire us again.
    4.9 from 153 Google reviews

    Denied Claim? Let's Fix That.

    Free re-inspection, professional supplement, and adjuster meeting, at no cost to you. If your claim is approved, insurance pays for the roof.

    Free InspectionNo ObligationClear Next Steps