A denied claim doesn't mean the end. We re-inspect your roof, document what the adjuster missed, prepare a professional supplement, and meet with your insurance company to fight for the coverage you deserve.
Insurance companies deny claims for many reasons, but most can be challenged with the right documentation and expertise.
They claim the damage was already there before the storm. A second opinion with better documentation often proves otherwise.
Ohio has specific filing windows after a storm. If your deadline hasn't passed, we can help you file correctly.
The adjuster's photos weren't detailed enough to show the full extent of damage. Our drone + close-up documentation changes that.
They call legitimate storm damage 'normal aging.' We know the difference and can prove it with proper documentation.
A coverage gap they didn't explain upfront. We review your denial letter and identify whether the exclusion actually applies.
Ohio law (OAC 3901-1-54) requires insurers to pay for matching materials when partial replacement creates a visible mismatch on the same roof plane. This is one of the most commonly ignored coverage requirements.
We've helped dozens of Northeast Ohio homeowners overturn denied claims. Here's our proven process.
We inspect your roof with fresh eyes. Documenting every detail the original adjuster may have missed, with drone and close-up photography.
We prepare a detailed supplement package with measurements, photos, material specifications, and line-item pricing in Xactimate. The industry standard.
We schedule a re-inspection and walk the roof with your adjuster, going point-by-point through every item of damage we documented.
Most re-inspections with proper documentation result in approval. If not, we help you explore next steps including the Ohio Department of Insurance.
Ohio law protects you during the insurance claims process.
Real homeowners, real Northeast Ohio addresses. Tap any pin to see the project, the documentation we put together, and how the claim ended up approved.
Tell us about your denied claim and we'll schedule a free re-inspection.
Who in the world does that? Cornerstone does.
Showed up at 6:15 am, done by 2:15 PM. Same day. Not one nail left behind. As I walked around I noticed they had even painted the vent stacks to match. A++ in my book!
All we did was make a claim. Cornerstone handled everything.
We had wind damage and all we had to do was call our insurance. Every phone call, every email, down to the silliest questions. Knowledgeable and professional from start to finish.
Friends and family say it looks like a new house.
An absolutely amazing job on our complete exterior. Roof, gutters, and siding. They coordinated everything from the insurance claim to materials, and treated us with patience the whole way.
Free re-inspection, professional supplement, and adjuster meeting, at no cost to you. If your claim is approved, insurance pays for the roof.
